top of page

Shipping Policy

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification when your order has shipped.

Shipping cost is calculated at checkout.

​

Sorry but we do not ship internationally at this time.

​

Return & Cancellation Policy

We accept returns up to 10 days after delivery for non-cosmetic/skincare items, if the item is unopened, unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

​

Sorry, due to the delicate nature of our skincare products, we cannot accept returns.

​

In the event that your order arrives damaged in any way, please email us as soon as possible at infor@herbaltraditionsskincare.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

​

CANCELLATION POLICY:Once your order is queued and packaged for shipping it can't be modified or cancelled.

​

If you have any further questions, please don't hesitate to contact us at infor@herbaltraditionsskincare.com.

bottom of page